What is edgeConX?
How do I use edgeConX to save me more money on my power bills?
Imagine getting back at home after a hot summer day and enter to a fresh home as the air condition started working before your arrival using the surplus of solar energy to provide you a comfortable cool home and saving you money at the same time.
Who can install my edgeConX system?
How do I get access to the edgeConX app?
Install edgeConX on your device.
Enter your email address and password – you would have already received this in your smart energy portal activation email. Don’t worry if you can’t remember your password, you can always reset it.
What should I do if I change Mobile Phone?
Do I need an internet connection to use edgeConX?
What happens if I change Internet Service Provider ISP?
Changing your ISP will not affect your edgeConX configuration.
If you have the Wi-Fi version of the edgeConX energy monitor, changing ISP will effect your system. You will need to reset your monitoring.
Supply power to the monitor by energising the circuit breaker. The monitor will begin transmitting a Wi-Fi signal labelled “Auditor-XXX”
Using a smartphone or laptop, connect to the Wi-Fi signal, using the password “digitalenergy”. If this password doesn’t work please try the alternative “myenergy”
Using a browser, navigate to “auditorsetup.com.
If you reach a website which says “Welcome to your new site”, you have connected to the real internet instead of the monitor. Reconnect to the Wi-Fi signal and try again.
Open the Wi-Fi tab and select the home network from the list of options, then enter the password
If the home network SSID cannot be seen, select “Other Network”, and manually enter the SSID and password.
Connect to the home network.
If the connection to the home network was successful, the screen will display a message stating “Setup is complete”
Check the LED status. It may take 30 to 60 seconds until all three LEDs turn on and stop flashing. When all three LEDs are solid green, the monitor and edgeConX are operating again correctly.
Can I add edgeConX to an existing solar system?
How do I fix a blue screen issue when I try to log into my edgeConX App?
1. Go to ‘Settings’ by tapping the ‘cog’ icon in your notification shade.
2. Look up ‘PowerPlay’ in the menu.
3. Tap on ‘Storage’ then click on the button for clearing the cache and app data.
1. Open the ‘Settings’ app and select General > iPhone Storage.
2. Select ‘Manage Storage’.
3. Select ‘edgeConX’ then tap ‘Delete App’, then ‘Delete App’ again in the prompt to delete the app.
4. Then re-install a fresh copy of the edgeConX App from the Apple Store.